Office 365: First-time Login

After your business has migrated to Office 365, you’ll be prompted through a short series of steps the first time you open any of the apps in the Office Suite. This page will guide you through the process.

Step One: Open an Office App

The first time you open an Office application (such as Outlook, Word, Excel or PowerPoint), you’ll see a prompt to let you know that Office has been installed.

Action: Click the “Close” button.

Step Two: Sign-In

Next, you’ll be prompted to sign-in.

Action: Click the “Close” button.

What to do when this doesn’t work

Occasionally, the regular sign-in process may not work work. In these cases, you’ll need to manually enter your username and password.

Action: Enter your corporate email address, then click “Next”.

Action: Then, enter your password. This is the same password as the one you use to sign in to your computer. Once you have entered your password, click “Sign-in”.

Action: Select, “Allow my organisation to manage my device”, then click “Ok”.

Office will now be activated.

Troubleshooting

If you have skipped any of the previous steps, then you may see the alert (below) when you open an Office application.

Action: If you see this message, please click the “Sign In” button and follow the previous steps.