Cloud Managed Services

How to keep your cloud up and costs down

How can you take advantage of the cloud when your services are vulnerable to attack, underperforming or burning a hole in your bottom line?

Let's find out.

Get in touch to learn more
 
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Make sure you get security best practice from day one.

Some of your business' most critical and sensitive systems are in the cloud. That's why cloud security is such a central part of our Cloud Managed Service.

Cloud finance software showing secure transactions.

We’ll keep a watchful eye over your cloud services to look for signs of trouble. Then, instant SMS and Email alerts to let you (and us) know if something goes wrong.

A tamper-proof log keeps track of every change made to your cloud infrastructure. This helps us identify and prevent unauthorised access.

Automatic security updates help to keep your sensitive data safe from hackers and ransomware.

Our Landing Zone detects and resolves common problems as they occur, without any human intervention. This reduces downtime and helps to keep your business safe.

Then get quality help that's always within reach

From day one, you'll work with our on-boarding and account managers who will keep you informed at every step of the way.

And if you ever have a technical question, you’ll speak with a certified Solutions Architect - these are the most senior technical experts in our business, who have a complete view of your entire cloud infrastructure.

You'll have complete coverage, no matter what type of cloud you have.

Public Cloud

We'll manage cloud infrastructure that operates from a public cloud provider, such as Microsoft Azure or Amazon Web Services (AWS).

Hybrid Cloud

We'll cover your systems when you're using a hybrid cloud approach - where IT is shared across on-premise and public cloud environments.

Multi-Cloud

We'll take care of your IT when you've got a multi-cloud configuration - where your infrastructure is shared across Microsoft Azure and Amazon Web Services (AWS).

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Mark W

Five Star Rating

The team at Tekspace always deliver a fantastic service with a positive attitude. They’ve held my hand to troubleshoot and deal with issues involving third-parties, reaching a resolution quickly and efficiently.

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Kate G

Five Star Rating

I deal with Tekspace in the workplace and am always so impressed with how quick they are to deal with issues and communicate progress to us. The guys are always super friendly and awesome to deal with.

Microsoft Azure or Amazon Web Services (AWS)
Microsoft Azure or Amazon Web Services (AWS)

And expert help, whichever cloud you're in.

We’ve worked with Microsoft for more than 10 years. And now, we’ve brought that know-how with us to the Microsoft Azure cloud.

We’re also one of the top Amazon Web Services (AWS) Partners in Australia. How? Because we have a reputation for producing great results without any fuss.

"The most valuable thing Tekspace provide for us is a peace of mind – knowing that there are no security issues, and being able to pass on those assurances to our clients."

Hammy Goonan, Technical Director at Liquorice

Hammy Goonan
Technical Director at Liquorice

See the success story

We'll reduce your costs. Proactively.

Yep, you read that right. We'll go out of our way to make sure you're only paying what is absolutely necessary. No bloat. No surprise invoices. Just cash lean, performance-heavy cloud infrastructure.

Chart showing reduction in cloud costs as a result of cost optimisation.
Public Cloud

First, we establish a baseline. By measuring how your business uses it's cloud resources, we can understand the very minimum you need to operate.

Hybrid Cloud

Then, we deploy the strategies that best fit. There are many different ways to drop your cloud costs, but only a few that will make sense for your business and the way you work.

Multi-Cloud

Let the cost reduction begin! Our cloud cost optimisation gives you huge cost savings while retaining performance. This way, you only ever pay for what you actually use.

Our process, from day one.

By now you're probably thinking, "Okay, but how will you get me from where I am, to where I want to be?". And that's a good question, which is why we've prepared the answers.

People in a meeting

Our First Conversation

It all starts with our first conversation. Our goal is simple - to learn about your business. We want to understand who you are, what you do and how you use your technology.

If you've got an in-house team, we'll explore how we can collaborate. If you outsource IT, we'll talk through the hand-over process.

But you can use this time as well. Learn about us, ask questions and get a sense as to whether we're a good fit.

In fact, there's no time like the present!

Give us a call, or book at time that suits you instead.

1300 888 106 or Book a time that suits

Cloud Infrastructure Review

Next, our certified Solution Architects will review your cloud infrastructure to make sure everything is captured by our proposal.

If you've got an in-house IT team, our Solution Architects can work with you to determine the broader management approach - setting expectations as to the roles and responsibilities of each team.

Our team will also be looking for opportunities to optimise performance and cost after on-boarding.

Proposal and SLA

By now, we'll have a solid understanding of your business and it's infrastructure.

The scope and cost of our services (including any items we've tailored for you) will be laid out in a clean, easy-to-digest Service Level Agreement.

As always, we welcome your questions or thoughts to make sure you've got a complete understanding of our managed cloud services.

On-boarding

To start with, we'll begin by implementing our support and monitoring tools. These tools are used to give us advanced warning should there be a problem with your cloud services.

Next, we begin implementing technologies to automate the resolution of problems (should they occur).

Lastly, we begin the process of communicating our support paths for key people in your business (of your choosing).

Get in touch

Reach out, and a team member will be in touch within the next business day.

OR

"I know that when we pick up the phone to get help, the problem gets fixed. We don’t have to have a conversation about price. Our staff see Tekspace as part of our organisation."

Gruskin, Director of Investments at Omega Global Investors

Andrew Gruskin
Director of Investments, Omega Global Investors